Negotiation skills

Course description

Our approach to good negotiation skills isn't about winning and losing. It is about enlarging the field and learning to 'play the game' more effectively.

In successful negotiation processes, parties investigate their seemingly conflicting interests and try to uncover what is really at stake. In most cases, underlying interests are surprisingly diverse and often form the key to win-win negotiations. To get to this level, you need to establish a relationship that is built on trust and interdependence.
Creating room for decisive yet agile communication with respect for each other’s points of view. You will learn to establish clear procedures and create a balanced power structure. In addition, you will be provided with highly practical analysis and communication tools, underpinned with theoretical insights. This will enable you to expand your range of negotiation skills and be more successful in achieving your objectives.

Enhanced negotiation skills will improve your effectiveness, whilst maintaining a good relationship. In this course, you will practice real life situations and experiment with different negotiation techniques. You will experience the effects of different approaches and the effect your behaviour has on others. Your real life case is the central theme throughout these dynamic two days, enabling you to integrate your sharpened skills in win-win negotiations in your daily practice.

Results

By the end of the course, you are able to:

• establish an atmosphere of trust and interdependence
• understand the basic communication skills to promote win-win negotiations
• understand the key factors promoting successful negotiations
• analyse the interest and viewpoints of others
• explain your interest and viewpoints to others in an effective way
• use communication skills as giving feedback to de-escalate communication
• understand your style of managing conflicts and how it affects

Target audience

• Managers and individual contributors operating at management level

Leadership behaviors

• Problem analysis
• Decisiveness
• Creativity
• Organizational awareness

Course outline

All our courses are based on learning by doing. We initiate and accelerate learning journeys through interactive assignments, presentations, group exercises, buddy coaching, discussions, personal case studies and action planning.