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Essential behavioral skills: Keystone behaviors

Schouten Global offers in-company training courses: in-house training programs which are run at your business premises, anywhere in the world. We offer a variety of programs with a focus on a limited number of essential behavioral skills. We call them 'Keystone behaviors', because they support the core structure of the organization. An overview of these programs is provided below.

Besides these programs Schouten Global offers a number of certified professional courses.

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Keystone behaviors

Keystone Behaviors Model

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Managing Yourself

Training Personal effectiveness

  • Make powerful choices and take accountability for your actions
  • Communicate in an authentic and transparent manner
  • Recognize and deal with your pitfalls in personal effectiveness

Training Time management

  • Analyze your time management behavior
  • Identify and overcome poor time management to work more effectively
  • Manage your time by breaking ineffective habits

Training Presentation skills

  • Inspire and connect with your audience
  • Plan, structure and prepare presentations effectively
  • Focus on core messages, tweaked to your audience’s needs

Training Cultural Awareness

  • Have insight into the different needs, standards and values of the different cultures
  • Discover the influence of culture on communications and collaboration
  • Know your communication and collaboration style

Managing Teams

Training Leadership effectiveness

  • Be more aware of your personal leadership style and its effect on others
  • Know how to adapt your leadership style to the person and situation
  • Have strengthened your skills as a coaching leader

Training Team leadership

  • Work with the concept of collective ambition to build motivation and commitment
  • Enhance the effectiveness of your own behavior in managing teams
  • Clarify roles and responsibilities within your team

Training Coaching skills

  • Use coaching models that enable you to focus on ambition and talents
  • Ask powerful questions and apply effective listening techniques
  • Structure the conversation using the GROW model

Managing Change

Training Strategic thinking

  • Analyze and reflect on the strategy of your organization from a strong theoretical framework
  • Use the correct terminology in a strategic conversation
  • Assess and improve mission and value statements

Training Change management

  • Understand the essential role of the change manager in driving change successfully
  • Be able to identify success factors and signals for failure during a change process
  • Have strengthened essential change management skills: dialogue and coaching skills

Training Influencing skills

  • Recognize your preferred influencing style and how it is perceived by others
  • Express your personal objectives and ambition in a compelling manner
  • Adapt your verbal and non-verbal style and approach while staying true to your personal values

Managing Projects

Training Stakeholder engagement

  • Be able to identify stakeholders by influence and interest
  • Be able to see how your preconceived ideas about stakeholders influence your relationships
  • Know how to build trustful and beneficial relationships

Training Project management

  • Use the correct terminology for project management
  • Choose a project for its strategic relevance
  • Define a project to assure shared, realistic expectations

Training Problem solving & decision making

  • Select and define problems, assessing their wider consequences and impact
  • Assess different stakeholder perspectives, risks and barriers to action
  • Take informed decisions and feel comfortable dealing with uncertainty and ambiguity in decision making

Managing Interaction

Training Communication skills

  • Increase self-knowledge and skills concerning communication patterns
  • Adapt your communication style to the person and situation
  • Recognize the signs if your communication style does not prove to be effective

Training Collaboration skills

  • Increase your value as a team member by demonstrating self-steering, transparent and accountable behavior
  • Align your values and ambitions with those of your team
  • Recognize complex decision-making processes in your team

Training Negotiation skills

  • Establish an atmosphere of trust and interdependence
  • Understand the basic communication skills to promote win-win negotiations
  • Analyze the interest and viewpoints of others

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